Mental Health Resources
Symptoms of depression are more common in people with diabetes compared with the general population and major depressive symptoms are present in approximately 15% of people with diabetes.
Many Diabetes Education Programs have Social Workers on staff to provide counselling for those dealing with the effects of diabetes. For more information you can contact your local diabetes education program to inquire about access to counselling services.
Here 24/7 was launched April 1, 2014 as a single point of access for vital addictions, mental health, and crisis services in the Waterloo, Wellington, and Dufferin counties. One call or visit is all it takes to speak with passionate staff hoping to connect people with hundreds of programs and specialized services. Visit www.here247.ca for more information.
The Big White Wall is an online mental health and wellbeing service offering self-help programmes, creative outlets and a community that cares. When you're dealing with everyday stressors or major life events, they will help you get through it.
General Mental Health Resources
Mental Health Service Information Ontario - The Mental Health Helpline provides informations about mental health services in Ontario. Information and referral service will answer your call, email or web chat 24/7. Service is confidential and free. They can:
- provide information about counselling services and supports in your community
- listen, offer support and provide strategies to help you meet your goals
- provide basic education about mental ilness
1.866.531.2600
Canadian Mental Health Association Waterloo Wellington Dufferin (CHMA WWD) - Promotes the mental health of all and supports the recovery of people experiencing mental health issues
1.844.264.2993
CMHA WWD
Self Help Alliance Waterloo - Wellington - The Self Help Alliance provides services offered by people for people who have experienced a mental health and/or addiction issue
Cambridge: 519.623.6024
Guelph: 519.763.4014
Kitchener/Waterloo: 519.570.4595
Self Help Alliance
The Mental Health and Diabetes Directory - These providers have engaged in additional training to understand the reality of living with diabetes in order to provide mental health support specific to addressing the realities of living with diabetes.
Click here to learn more
Crisis / Distress Lines
Kids Help Phone - A bilingual national telephone counselling service for children and youth. Anonymous and confidential, lines are open 24 hours a day
1.800.668.6868
Parent Help Line - 24 hour telephone counselling and referral line providing parents with information and support related to parenting issues
1.888.603.9100
Crisis Services of Waterloo Region - The Distress Centre provides confidential listening and support, crisis response and intervention for anyone in Waterloo region. Telephone lines operate 24 hours a day, 365 days a year and are answered by trained volunteers as well as staff who offer non-judgmental listening and confidentiality
Distress Centre Line:
519.745.1166
Youth Distress Line: 519.745.1166
Distress Line
Community Torchlight Guelph/Wellington/Dufferin - Offers free, telephone-based listening, support, referral, and crisis assistance (24/7) by trained staff and volunteers. All calls are confidential. Unless requesting emergency services, you do not need to identify yourself or your location
Distress Line:
519.821.3760 or 1.888.821.3760
Youth Support Line:
519.821.5469
Community Torchlight
Hospitals
Cambridge Memorial Hospital - Mental Health Services - Provides supportive and therapeutic services to people in Cambridge and North Dumfries who are experiencing mental health difficulties.
Cambridge Memorial Hospital
Guelph General Hospital / Homewood Health Centre / CMHA WWD - Emergency Mental Health Service (EMHS) - Provides crisis assessments and care to residents of all ages within Guelph and Wellington county. As part of the EMHS there is an Emergency Mental Health Unit (EMHU) located in the Emergency Department at the Guelph General Hospital which accepts crisis related admissions and provides crisis care.
519-837-6438
Guelph General Hospital / Homewood / CMHA WWD
Grand River Hospital - Mental Health and Addiction Service - Offer a wide range of mental health and addiction services to meet the specific needs of individuals and families, across generations
519.749.4310
Grand River Hospital
Grand River Hospital - Mental Health Services in an Emergency - Provides mental health and addiction assessments 24 hours a day in the emergency department, located at the hospitals KW site at 835 King Street West in Kitchener
GRH Emergency
Counselling Services
Carizon Family and Community Services - Carizon is a full-service, professional counselling agency, providing individual counselling, couples, and marriage counselling, group programs, credit counselling and community outreach to children, men, women, seniors, families and new Canadians. Carizon provides programs at various locations throughout the Region of Waterloo
519.743.6333
Carizon
Canadian Mental Health Association Waterloo Wellington Dufferin (CMHA WWD) - Assist people with developmental and mental health challenges. Services for children to seniors
1.844.264.2993
CMHA WWD
Family Counselling Centre of Cambridge and North Dumfries - Provides counselling for issues relating to family violence, child poverty, and personal counselling for individuals, couples and families. Services offered in different neighbourhood sites in the city of Cambridge, as well as the township of North Dumfries
519.621.5090
FCCCND
KW Counselling Services - A multi-service agency providing individual, family, group and outreach supports to the community. Offer individual and group counselling, LGBTQ services and training mediation, youth services, workshops and professional training, outreach workers, domestic violence services, as well as multicultural programs and training
519.884.0000 or [email protected]
KW Counselling
The Community Mental Health Clinic (CMHA WWD) - Two clinics located in Fergus and Mount Forest providing mental health services. Services offered for adults include help with depression, mental illness in the family or having suicidal thoughts. Services also available for children, adolescents and seniors
Fergus: 519.843.6191
Mount Forest: 519.323.4004
Toll Free: 1.800.265.7723
Community Health Services
Lutherwood Family Counselling Service - Provides a range of services to assist children and their families coping with mental health challenges. Provide residential treatment and assessment services, family crisis and prevention counselling, community and school-based interventions and operate a youth shelter. Lutherwood provides services to people in Waterloo Region and Wellington County
Children's Mental Health Centre: 519.884.1470
Safe Haven Shelter/Betty Thompson Youth Centre: 519.749.1450
Child and Parent Place Program Guelph and Area: 519.822.4141 ext 1532
Waterloo Region: 519.743.1460 ext 1298
Front Door Child and Youth Mental Health Services for Families: 519.749.2932
Family Counselling Services: 519.622.1670 ext 200
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